Education Coordinator

Mohon untuk membaca Disclaimer terlebih dahulu sebelum melanjutkan membaca.

Jakarta

New Zealand-based technology company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world's leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK and beyond.

WHAT YOU'LL BE RESPONSIBLE FOR:

Our customer service account managers are the primary relationship with the student post sales. They are the glue that brings all the moving parts together to ensure a great experience, successful delivery of our service, and achievement of student goals. They are also the primary relationship with the student's parent (or guardian) post sale, keeping them updated on progress and ensuring their satisfaction with our program.

  • Successful delivery of our service program for your portfolio of customers, ensuring:
    • On time and quality service delivery – making sure it all happens as planned, and fixing any issues along the way
    • Customer satisfaction – a great experience through the service delivery process
    • Successful customer outcomes – we deliver on our commitments
    • Candidates will need to work 10am-7pm Mon-Fri with occasional weekend and after hours work

YOU JUST MIGHT BE THE PERSON WE ARE LOOKING FOR IF YOU HAVE:

  • A passion for education and delivering a great service!
  • Experience delivering excellent customer service in customer success and/or account management
  • Has handled difficult customers or situations and can demonstrate resolutions
  • Experience working in a team environment with cross functional peers
  • Able to navigate data and take initiative to find answers quickly
  • Strong Communicator
  • Organizational and time management skills with proven ability to prioritize and work efficiently in a fast-paced environment

If you're passionate about education, looking for a fast-paced, collaborative environment, want to work with cutting edge technology and think you could be a fit for this role then we'd love to hear from you! Get in touch and apply today!

Sejak 08 Oktober 2019
Berakhir 06 Januari 2020
LAMAR Lowongan Ini Sudah Ditutup

Lowongan Terkait

Chief Accountant

Batam try { window.mosaic.onMosaicApiReady(function() { var zoneId = 'aboveFullJobDescription'; Lihat Selengkapnya

Sales Coordinator

Bandung try { window.mosaic.onMosaicApiReady(function() { var zoneId = 'aboveFullJobDescription'; Lihat Selengkapnya

Senior Upstream Officer – Health and Education (Asia and Pacific)

Jakarta try { window.mosaic.onMosaicApiReady(function() { var zoneId = 'aboveFullJobDescription'; Lihat Selengkapnya

OLC Officer

Dumai try { window.mosaic.onMosaicApiReady(function() { var zoneId = 'aboveFullJobDescription'; Lihat Selengkapnya

Project Assistant

Jakarta try { window.mosaic.onMosaicApiReady(function() { var zoneId = 'aboveFullJobDescription'; Lihat Selengkapnya

Loker Terbaru

Lowker CREDIT RELATIONSHIP EXECUTIVE (PT Swakarya Insan Mandiri) di Bandung - Bandung

Lowongan Kerja Foreman Paper Machine (PT Surabaya Mekabox) di head office - Gresik

Loker HRD (PT Sentral Bahana Ekatama) di head office - Surabaya

Lowongan Direct Sales Shopeepay Tangerang V2 (PT Danamas Insan Kreasi Andalan (DIKA)) di Tangerang - Tangerang

Loker Supir Truck (PT Forthen Indonesia) di Prov. DKI-Jakarta

Rekomendasi Loker

Lowker CREDIT RELATIONSHIP EXECUTIVE (PT Swakarya Insan Mandiri) di Bandung - Bandung

Lowongan Kerja Foreman Paper Machine (PT Surabaya Mekabox) di head office - Gresik

Loker HRD (PT Sentral Bahana Ekatama) di head office - Surabaya

Lowongan Direct Sales Shopeepay Tangerang V2 (PT Danamas Insan Kreasi Andalan (DIKA)) di Tangerang - Tangerang

Loker Supir Truck (PT Forthen Indonesia) di Prov. DKI-Jakarta