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Lowongan Kerja Desktop Support-Administrator

Lowongan Kerja Desktop Support-Administrator Wipro Limited Terbaru di Jakarta

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Lowongan Kerja Desktop Support Administrator Wipro Limited

Info Terbaru Lowongan Kerja Desktop Support Administrator Jakarta di Wipro Limited. Selamat Pagi untuk kawan-kawan yang sedang berburu pekerjaan. Semoga tidak path arang untuk mencari pekerjaan yang cocok dengan impian Anda. Memang kadangkala mencari pekerjaan yang pas sangatlah tidak mudah di tahun 2020 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Desktop Support Administrator Jakarta Maret 2020 di Wipro Limited. Berikut ini info lebih rinci mengenai Lowongan Kerja Desktop Support Administrator Jakarta Maret 2020 Wipro Limited.

Lowongan Kerja Desktop Support Administrator Jakarta Wipro Limited

Berikut ini adalah kriteria yang harus Anda penuhi untuk memenuhi Lowongan Kerja Desktop Support Administrator Jakarta Wipro Limited yang dibuka pada 25 Februari 2020 ini:

Job Description

Key skills required for the job are:

Desktop Support-L2 (Mandatory)

As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents

Minimum work experience: 35 Years

Proficiency in English Language is Desirable

Roles & Responibilities

"As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower

Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination

Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents"

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements or persons who offer jobs at Wipro, please do let us know by contacting us on ***************@wipro.com

Mandatory Skills

Desktop Support-L2

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Sejak25 Februari 2020

Berakhir04 Juni 2020

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